Privacy Notice
School of Sensual Massage (a subsidiary of MATTERS OF INTIMACY LTD, Company No: 11860229).
Effective date: June 20251. Introduction
School of Sensual Massage, as part of MATTERS OF INTIMACY LTD (Company No: 11860229), is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store, and safeguard your personal data when you interact with us, including through:
- Our websites
- Course bookings and training participation
- Communications via email, phone, or messaging
By using our services, you agree to the terms of this Privacy Notice.
2. Information We Collect
We collect personal information necessary to deliver our services safely and effectively.
Personal Identification Information
- Name
- Email address
- Telephone number
Used for booking and managing courses, and communication regarding your training.
Health & Personal Information
To ensure a safe and appropriate learning environment, we may collect:
- Relevant medical background
- Lifestyle information
- Personal preferences and boundaries (via Consent Authorisation & Request – CAR forms)
This information is used solely to support your wellbeing and suitability for participation.
Technical Data
When using our website, we may collect IP address, browser type, and operating system. This helps us improve website functionality and user experience.
Gift Voucher Information
When purchasing vouchers, we may collect purchaser name and email, recipient details, and delivery address (if applicable).
3. Legal Basis for Processing Data
We process your data in accordance with the UK General Data Protection Regulation (UK GDPR), including:
- Contractual necessity (Article 6.1(b))
- Provision of health-related services (Articles 9.2(h) and 9.3)
4. Consent
By providing your personal data when booking a course, completing forms, making a payment, or contacting us, you consent to its use for those specific purposes. We will not use your data for marketing without your explicit consent.
Withdrawing Consent
You may withdraw consent at any time by contacting us. However, for legal and professional obligations:
- We retain records for up to 7 years from your last interaction.
- If consent is withdrawn during this period, your data will be archived and no longer actively processed unless legally required.
5. Accessing & Updating Your Data
You have the right to:
- Request access to your personal data
- Request corrections or updates
- Request restriction of processing where applicable
To exercise these rights, please contact us via email.
6. Data Retention
- Up to 7 years for client and training records.
- After this period, data is securely deleted.
7. Data Sharing & Disclosure
We will never sell, rent, or distribute your personal data. Your information will only be shared with your consent or where required by law.
8. Data Storage & Systems
We use secure third-party platforms to manage bookings and records. These systems use encrypted data storage, follow industry-standard security protocols, and may store data outside the UK/EU where appropriate safeguards are in place.
9. Payments
All payments are processed securely via third-party providers such as Stripe, PayPal, and card payment systems (e.g. in-person processors). We do not store card details. All payment providers comply with PCI-DSS security standards.
10. Third-Party Services
Third-party providers only access your data where necessary to deliver services. These providers may operate in different jurisdictions, and your data may be subject to local laws in those regions. We recommend reviewing their privacy policies where relevant.
11. Website Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
12. Data Security
We take appropriate technical and organisational measures to protect your data, including secure servers and encryption, SSL technology, and industry-standard data protection practices. While no system is completely secure, we follow best practices to minimise risk.
13. Changes to This Policy
We may update this Privacy Notice from time to time. Any changes will be posted on our website and effective immediately upon publication.
14. Business Transfers
If MATTERS OF INTIMACY LTD is acquired or merged, your data may be transferred to the new entity to continue providing services.
15. Your Rights
You have the right to access your data, correct inaccurate data, request deletion (subject to legal obligations), restrict or object to processing, and lodge a complaint.
16. Complaints
If you are unhappy with how your data is handled, please contact us first so we can resolve the issue. If unresolved, you may contact the Information Commissioner's Office (ICO).
17. Contact
For all privacy-related enquiries, requests, or concerns: colin@intimacymatters.co.uk