Privacy Policy

Your privacy and discretion are essential. This page explains, in plain English, what data we collect, how it's used, and your rights.

1. Who we are

The School of Sensual Massage is the educational platform of Intimacy Matters, led by Colin Richards (Sloane Square, London SW1X 9DE). For all data enquiries: colin@intimacymatters.co.uk.

2. What we collect

• Information you submit through our enquiry, application, and call-request forms (name, email, phone, message).
• Booking and payment information necessary to confirm your training.
• Basic technical data through our hosting provider (IP, browser, country) for security and performance.

3. How we use it

• To respond to enquiries and arrange free 15-minute calls.
• To process bookings and payments.
• To send course confirmations, joining instructions, and follow-up support.
• If you opt-in: occasional updates about new courses, events, and the Sensual Connect community.

4. Discretion

Given the sensitive nature of this work, we treat all communication with the highest discretion. We do not share your name or details with anyone outside our practice without your explicit consent.

5. Sharing

We do not sell or share your data with marketers. We use trusted third-party services for forms (Formstack), payments (bank/PayPal/Stripe), and email (Google Workspace) — each operates under their own privacy policy and contractual data protections.

6. Your rights

You may at any time request a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Email colin@intimacymatters.co.uk and we will respond within 30 days.

7. Cookies

This website uses minimal cookies — only those essential for the site's function and basic anonymous analytics. There is no advertising tracking.

8. Updates to this policy

If we materially change how we handle your data, we will update this page and re-confirm consent where required by law.